Frequently asked questions
- 01
All orders are processed within 1-2 business days (Monday-Friday, excluding holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.
- 02
We offer standard USPS shipping for domestic orders.
Standard Shipping: Estimated delivery time is 3-5 business days
- 03
Cancellations may be requested by email before the order has shipped.
- 04
At NBPEPSQUAD, we prioritize the privacy and safety of our customers by adhering to the highest standards of security and confidentiality. We are committed to safeguarding all personal information shared with us and ensuring that it is never sold or misused. All data collected is used solely for processing orders, enhancing customer service, and improving your overall experience.
- 05
We currently only offer offline payments through Venmo utilizing friends and family only. Payments sent as goods and services will be returned and your order will be cancelled.
