top of page
Frequently asked questions
Frequently asked questions
General
- 01All orders are processed within 1-2 business days (Monday-Friday, excluding holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
- 02• We offer standard USPS shipping for domestic orders. • Standard Shipping: Estimated delivery time is 3-5 business days •
- 03Cancellations may be requested by email before the order has shipped.
- 04At NBPEPSQUAD, we prioritize the privacy and safety of our customers by adhering to the highest standards of security and confidentiality. We are committed to safeguarding all personal information shared with us and ensuring that it is never sold or misused. All data collected is used solely for processing orders, enhancing customer service, and improving your overall experience.
- 05We currently only offer offline payments through Venmo utilizing friends and family only. Payments sent as goods and services will be returned and your order will be cancelled.
bottom of page
