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Shipping & Returns

Shipping Policy

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Processing Time

Orders are typically processed and shipped within 24 hours after payment is confirmed, excluding weekends and holidays. Orders placed during weekends or holidays will ship the next business day.
We ship using USPS.

Shipping Address Accuracy

It is the customer’s responsibility to enter the correct shipping address at checkout.
NBPEPSQUAD is not responsible for packages shipped to incorrectly entered addresses. If your package is already in transit with an incorrect address, please contact the shipping carrier directly to resolve the issue.

Tracking & In-Transit Questions

Once your order ships, a tracking number will be emailed to the address provided at checkout.
For questions regarding your package while in transit, please contact USPS. NBPEPSQUAD only has access to the tracking information provided by the carrier.

Estimated Shipping Times

Shipping times shown at checkout are estimates and may vary.
NBPEPSQUAD is not liable for:

  • Delays caused by the carrier

  • Packages lost, stolen, or damaged in transit

  • Packages marked “delivered” by the carrier but not received

For any delivery issues, please contact the carrier directly.

Agreement to Terms

By placing an order with NBPEPSQUAD, you acknowledge and agree to the terms outlined in this Shipping Policy.

Return & Exchange Policy

All sales are final. No exchanges or refunds will be given.

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All peptides sold byNBPEPSQUAD are intended strictly for research purposes only. These products are not approved by the U.S. Food and Drug Administration (FDA) for human consumption, medical use, or any form of therapeutic application. Under no circumstances should these products be used for anything other than legitimate laboratory research. By purchasing from NBPEPSQUAD, you confirm that you understand and agree to use these products in compliance with all applicable laws and regulations, and that you accept full responsibility for their proper use. NBPEPSQUAD assumes no liability for any misuse, including adverse effects or consequences resulting from use outside of their intended research purpose. All sales are final. No refunds or exchanges.

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